DIRECT COINS: NEW WEBSITE INFORMATION

WELCOME TO OUR NEW WEBSITE!

We're thrilled to announce the launch of our brand new website, designed with your feedback and our expertise! We've worked hard to create a more intuitive, informative, and engaging experience. To help you understand the changes here's a quick summary of what's new and improved, as well as reassuring you that we're still the same trusted partner, just with a fresh look and feel!

IMPORTANT: PLEASE CONTACT US TO ACTIVATE YOUR NEW ACCOUNT (ONLY REQUIRED IF NOT ACTIVATED)

As part of our commitment to your security and to fully integrate with our new system, all existing customer accounts are required to activate their new account. This step ensures your data remains protected and allows you to access your updated account.

Please contact us through our online chat (bottom right corner) or contact us page. We will send an email with a link to activate your account.

WHAT'S NEW & IMPROVED?

• Fresh Look & Feel: A fresh, modern look, including a enhanced logo and a redesigned website for easier navigation and a smoother user experience.
• Enhanced User Experience: Find what you need faster with improved search, mobile enhancements, clearer menus, and a more streamlined layout.
• Mobile-Friendly Design: Access our site seamlessly from any device – your phone, tablet, or desktop.
• Expertise & Premium Selection: Expect even more premium products curated with deep industry knowledge and market insights.
• Up-to-Date Information: We've reviewed and refreshed all content to ensure you have the most accurate and relevant information at your fingertips.
• Upgraded Communication: Expect more timely and relevant updates, especially for unforeseen delays and pre-sale items.
• Collector's Edge Newsletter: An enhanced newsletter that delivers new coins, exclusive pre-orders, and valuable collecting insights directly in your inbox.
• Upgraded Rewards Program: Enjoy more value and exciting new ways to earn and redeem your points. See here for all the details.
• More Secure: Enhanced security ensures safer data and transactions, requiring a password reset for existing accounts.

STILL YOUR TRUSTED PARTNER

While our look has evolved, one thing remains constant: we are still the same trusted partner you've known for the past 13 years. Our commitment to providing authentic coins, exceptional quality, and outstanding service hasn't changed. We're dedicated to being Australia's Premier Choice for Authentic Coins & Collectors.

Your experience is incredibly important to us as we roll out these exciting changes. We've aimed for minimal disruption, but with any major launch, there might be a few bumps. If you have any questions, spot an issue, or simply want to tell us what you think, please don't hesitate to reach out. We're confident you'll love the improvements and enjoy exploring all the new features.

Thank you for being a valued part of the Direct Coins community!